We put care and attention into every Ayacucho product. From the stitching to the materials, our gear is made to support you through countless adventures. That’s why we offer an extended warranty — so you can explore with confidence.
Warranty coverage
For items purchased from January 1, 2024, we offer:
3-YEAR WARRANTY
• Clothing & accessories
• Sleeping mats
• Footwear
5-YEAR WARRANTY
• Backpacks
• Luggage
• Tents
• Hiking poles
• Sleeping bags
• Travel accessories
For products purchased before January 1, 2024, the statutory warranty of 2 years applies, in accordance with consumer protection laws.
Taking proper care of your gear helps extend its life — and reduces unnecessary waste. Please follow the care instructions on the label to keep your items in top condition.
If you ever run into an issue, click on your retailer’s logo below to contact them. They'll do our best to get you back on track
